Summit 2015,
Austin TX
Monday &
Tuesday, March 23-24, 2015
Session 6: Tuesday 9:00 IPO Room
Moderator: Kim L. Wangler
Philip Rothschild
Director, Associate Professor,
Entertainment Management Program
Missouri State University
Authors Influencing Others to Follow:
An Analysis of a Social Media
Platform Through the Framework of Persuasion Theory
Technology has not
only transformed the music sector of the entertainment industry, but it
has also transformed the book publishing sector. Just as musicians have
opportunities to go direct to the market with their music, an author
has an opportunity to reach and engage an audience directly like never
before.
The aim of this
paper is to demonstrate through an exploratory case study, how authors
can use scientifically proven persuasion techniques to influence
visitors to reply to their online requests. These requests often
originate from the author’s social media platform, and come in the form
of asking the visitor to like a social profile, comment on a blog,
provide a review, share a link, join the tribe, or buy a book, among
others.
After a brief
summary of the publishing sector, I will define what a social media
platform is using a Social Media Framework refined by social media
expert Michael Hyatt (2012). This will be followed by a review of
persuasion research and Cialdini’s six principles of social influence
(2008). Finally, I will examine some of the elements of a successful
social media platform and draw conclusions on how these features may
influence a response to one of many requests.
Richard Strasser
Associate Professor
Northeastern University
The Taylor Swift Effect: Digital
Distribution and the Future of Free
Music
Digital music
distribution has surpassed physical distribution in key markets across
the global music industry. Within the online music industry there
exists two delivery methods (streaming and downloading) with four
business models (free, ad-funded, pay-per-use and subscription-based).
The effect of digital distribution has been the reduction of barriers
associated with the dissemination of music between creators, content
generators, and consumers. For these three constituents issues have
arisen in the application of specific models that meet each group’s
needs. For example, consumers prefer formats that provide flexibility
that match the type of experiences they want from music. In the free or
ad-funded model, consumers want superior quality without any access
barriers (e.g., registration processes, consuming advertisement or
revealing personal data). For artists the outcomes of a digital market
develop over time. Artists in an early career stage prefer minimizing
distribution hurdles so they can reach as many potential consumers in a
highly competitive market. The free model fosters the spread of music
by lowering the price and eliminating sharing restrictions. For
established artists and labels, free or ad-funded distribution is a
less attractive model than revenue generation methods.
Download-to-ownership models, such as iTunes, generate the highest
immediate revenue streams and account for the biggest share of digital
distribution revenues, thereby making them highly attractive to this
group as a distribution model.
With increasing
financial pressures during the economic recession numerous labels,
musicians and songwriters began to question free and ad-funded
streaming as a relevant business model. Major record labels --
Universal Music Group, Sony Music Entertainment and Warner Music Group
-- now want music streaming services to curtail free-trial periods,
sell more ads on their services, and provide consumer information for
data mining purposes. The move away from free streaming came to a head
in 2014 when pop star Taylor Swift withheld her album, "1989," from
Spotify, and pulled her entire catalog from the service shortly
afterward. Her label sought to make her music only available to
Spotify's paying subscribers, but Spotify insisted that she, like all
artists on the service, make songs available to both its paying and
free users.
This paper
analyzes the future of these distribution models, not only as a means
of revenue generation but as a promotional tool that facilitates music
circulation. It explores the effects of an exclusive pay-per-use model
on the health of the recording industry and the consumption of music.
The paper also discusses and evaluates the effectiveness of these
models in light of the proposed elimination of net neutrality.