Using the Malcolm Baldrige National Quality Awards Program Criteria to Determine Business Practices that Differentiate Successful and Unsuccessful Bands

Michael M. Pearson

Loyola University New Orleans

Caroline M. Fisher

University of Missouri-Rolla

Jerry R. Goolsby

Loyola University New Orleans

Marina H. Onken

Touro University International

Abstract

This study reports the findings of a statewide study of the business practices of music groups. The goal of this study was to determine whether the same factors that differentiated successful businesses from non-successful businesses might also apply to music groups. To add structure to the analysis of business characteristics, the criteria for the Malcolm Baldrige National Quality Awards Program were used to identify the categories and factors of analysis and to structure the questionnaire.

Keywords: music industry, music business, business practices, Malcolm Baldrige National Quality Awards Program

Pearson, Michael M., Caroline M. Fisher, Jerry R. Goolsby, and Marina H. Onken. “Using the Malcolm Baldrige National Quality Awards Program Criteria to Determine Business Practices that Differentiate Successful and Unsuccessful Bands." Journal of the Music and Entertainment Industry Educators Association 5, no. 1 (2005): 103-117. https://doi.org/10.25101/5.7

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